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01 July 2008

No Phones, no net

Don't take things for granted

Since yesterday noon our company's office is left without phone and Internet service. We have a setup with two phone providers, so we have some kind of fail over capability. But yesterday the regional telecoms center "Ippodromos" in southern Athens went down and now both phone providers are unable to provide service. As for Internet: we have a 3G USB modem, which serves as a minimal life line.

It's quite strange for a company to be left off the Internet, especially for a company like ours, where almost all customer communication is done via the Internet. The proofs that normally get commented upon by the customers in our extranet approvals system either have to wait, or else I have to send them manually through that tiny 3G keyhole. Customers then call us on our mobile numbers to discuss things.

The result is that I spend half my time sending mail for other people. Interesting enough, I still manage to write some code in between. (Technical aside: The ability of darcs to work without all kind of net access - e.g. small things like relying on name servers - is a major advantage right now.)

How long will the failure persist? We don't know. ΟΤΕ tells us "it could be fixed in one hour, but it could also be tomorrow". Oh yeah, same thing they told us yesterday. The name of the installation, "Ippodromos" (ιππόδρομος), means "horse racing track"... thinking of it, the "customer support rep" at OTE should have told us: "Hey if you didn't have good luck betting on the ippodromos today, maybe tomorrow you win!"


Posted by betabug at 13:47 | Comments (0) | Trackbacks (0)
ch athens
Life in Athens (Greece) for a foreigner from the other side of the mountains. And with an interest in digital life and the feeling of change in a big city. Multilingual English - German - Greek.
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